Privacy Policy and Data Protection Commitment

Your privacy and confidentiality are fundamental to our trusted wellness architecture services – learn how we protect your personal information and health data.

Last Updated: October 26, 2023

At The Atrium Way, we are deeply committed to safeguarding the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines our practices regarding data collection, usage, and protection across our website and professional wellness architecture services. We believe that trust is built on transparency, especially when it concerns your well-being.

Our philosophy is to uphold the highest standards of data protection, exceeding industry benchmarks to ensure your journey with us is secure and serene. This policy is designed to be clear and comprehensive, detailing how we manage the valuable information you entrust to us. Should you have any questions or require further clarification regarding our privacy practices, please do not hesitate to contact us at [email protected] or call us at (305) 967-1834.

Information Collection and Usage Practices

The Atrium Way collects information necessary to provide our bespoke wellness architecture and lifestyle design services effectively and to enhance your experience. We categorize the information we collect into several types:

Personal Information: This includes details such as your name, address, email, phone number, and architectural preferences, collected during initial consultations, project proposals, and direct communications. This data enables us to personalize our services to your unique needs.
Health and Lifestyle Information: For services like nutritional guidance or mindfulness practice development, we may collect sensitive health and lifestyle data with your explicit consent. This information is treated with the utmost confidentiality and is strictly used to tailor holistic wellness plans.
Website Usage Data (Cookies & Analytics): When you visit theatriumway.com, we gather non-personal identifiable information such as IP addresses, browser types, and pages viewed, using cookies and analytics tools. This helps us understand user behavior, improve website functionality, and deliver a more intuitive user experience. You have control over cookie preferences through your browser settings.
Communication Preferences: We use your contact information to deliver service-related updates, project progress reports, and, with your consent, periodic newsletters or promotional materials. You can opt-out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.

We limit data sharing with third-party services to only those essential for service delivery (e.g., project management tools, secure payment processors), and only under strict confidentiality agreements ensuring their compliance with our data protection standards. We never sell your personal or health information.

Confidentiality and Information Security

The Atrium Way implements robust technical, administrative, and physical security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our commitment to your confidentiality is paramount, extending across all our services:

Professional Standards: Our team adheres to stringent professional confidentiality standards, ensuring that all discussions and project details remain private.
Technical Safeguards: We utilize advanced encryption for data transmission, secure servers, and firewalls to protect electronic information. Regular security audits are conducted to identify and mitigate potential vulnerabilities.
Access Controls & Staff Training: Access to sensitive client data is strictly limited to authorized personnel who require it to perform their duties. All staff undergo continuous training on data protection best practices and our comprehensive privacy protocols.
Secure Communication Channels: For sharing sensitive health or personal architectural information, we employ secure, encrypted communication methods to ensure your privacy is maintained.
Data Retention & Disposal: We retain client data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon expiration, data is securely disposed of to prevent unauthorized recovery.

In the unlikely event of a data security incident, we have established clear incident response procedures to promptly address, investigate, and mitigate any potential impact, informing affected parties as required by law.

Your Privacy Rights and Control Options

The Atrium Way respects your right to control your personal information. We provide you with several options to manage your data and preferences:

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate data.
Data Portability and Deletion: Upon request, we can provide you with your data in a portable format or, where legally permissible, initiate the deletion of your personal information from our systems.
Communication Preferences: Manage your subscriptions and opt-out from marketing emails directly through links provided in our communications or by contacting us.
Cookie Controls: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may impact some website functionalities.
Third-Party Sharing Limitations: We will always seek your explicit consent before sharing your data with any third party beyond what is necessary for service delivery, and you have the right to withdraw this consent.
Complaint Resolution: If you have concerns about our privacy practices, please contact us directly. We are committed to resolving any complaints promptly and fairly.

To exercise any of these rights or for any privacy-related inquiries, please contact our Data Protection Officer at [email protected] or call (305) 967-1834.